Refund policy

We have a 14-day return policy, which means you have 14 days from the delivery date to request a return.

To be eligible for a return, your item must be unworn, unwashed, with original tags and the hygiene liner intact, and in the same condition that you received it. Proof of purchase is also required.

For hygiene reasons, swimwear that has been worn, washed, or had its hygiene liner removed cannot be returned.

To request a return, please email us at solea.media@outlook.es before sending anything back. Once your return is approved, we will send you the return address and instructions. Items shipped back without prior approval may not be processed.

Please inspect your order when it arrives and contact us within 48 hours if your item is damaged, defective, or incorrect. Include a clear photo so we can resolve it quickly at no cost to you.

Items marked as Final Sale cannot be returned or exchanged.

If your return is approved, refunds will be issued to your original payment method within 5-7 business days after we receive and inspect the returned item. Depending on your bank, it may take a few extra days to appear on your statement.

For any questions about returns or refunds, please contact: solea.media@outlook.es